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    USA / Canada

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    Service


    Spare parts and service requests from USA and Canada can be directed 24h a day to RIMA-SYSTEM Atlanta LLC.

     

    Your direct contact person is Mrs. Andrea Hunter.

    • via Fax: +1 (0) 770 9985680
    • Hotline: +1 (0) 770 9985622 305*

     

     

    Written requests will be processed during the office hours.

    *Requests by telephone can incur additional costs:

     

     

    During office hours:

    - The first 15min of each call are free.
    - The first hour after incurs a service charge of $125.
    - For every half hour after a service charge of $60 incurs.

     

     

    Outside office hours:

    - The first 15min of each call incur a service charge of $50.
    - The first hour after incurs a service charge of $150.
    - For every half hour after a service charge of $75 incurs.

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