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    Europe / Africa

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    To increase the speed of processing your future spare parts requests, we can now be contacted 24 hours a day on 7 days a week via e-mail, fax or our online order form - fast, comfortable and independent from office hours. Please note that requests by phone can only be processed in English or German language.


    For overnight or weekend delivery service we need to charge an extra service fee of 150€ (in addition to load, package and cargo fees).


      • online: chose "order form spare parts" on the left
      • via fax: (+49) 0211-95009940

      If you need any technical support concerning our post press systems, please contact our

      24h service hotline: (+49) 0211-91194000*


      *(0,14 €/minute from German fixed-line telephone network and 0,42 €/minute from german mobile network lines. Costs may vary by calling from other telephone networks. For calls out of warranty we will charge a fee of 50,00 €.)

      Order Form

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