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    Europe / Africa

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    Service


    24h SERVICE & SUPPORT:

     

    To increase the speed of processing your future spare parts requests, we can now be contacted 24 hours a day on 7 days a week via e-mail, fax or our online order form - fast, comfortable and independent from office hours. Please note that requests by phone can only be processed in English or German language.

     

    PLEASE NOTE:
    For overnight or weekend delivery service we need to charge an extra service fee of 150€ (in addition to load, package and cargo fees).

       

      • online: chose "order form spare parts" on the left
      • via fax: (+49) 0211-95009940


      If you need any technical support concerning our post press systems, please contact our

      24h service hotline: (+49) 0211-91194000*

       

      *(0,14 €/minute from German fixed-line telephone network and 0,42 €/minute from german mobile network lines. Costs may vary by calling from other telephone networks. For calls out of warranty we will charge a fee of 50,00 €.)

      Order Form

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